Accessibility
Information about digital accessibility per EAA (European Accessibility Act) and WCAG 2.2 Level AA.
Accessibility Status
This website is largely compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. We are continuously working to improve accessibility.
Conformance
Largely compliant with WCAG 2.2 Level AA
Standard: EN 301 549 / WCAG 2.2
Assessment date: May 2026
Method: Automated testing (axe-core, Lighthouse) and manual review
Measures Taken
- Semantic HTML with proper landmarks (header, nav, main, footer)
- Skip-to-content link on all pages
- Visible focus indicators for keyboard navigation
- Respect for prefers-reduced-motion
- ARIA attributes for interactive components (dialogs, menus, forms)
- Sufficient color contrast (min. 4.5:1 for normal text)
- Alternative text for all informative images
- Forms with associated labels and error messages
Known Limitations
- Some complex dashboard visualizations (heatmaps, session recordings) are not fully operable via screen reader
- Charts in the analytics view currently lack text alternatives
Feedback and Contact
If you encounter barriers or have suggestions for improvement, please contact us:
barrierefreiheit@xictraq.comAlternatively, use our contact form and select "Accessibility" as the subject.
Enforcement Procedure
If you do not receive a satisfactory response after contacting us, you can ask the market surveillance authority to take action under § 32 BFSG. The conciliation procedure under § 16 BGG is also open to you (§ 34 BFSG).
Market Surveillance Authority of the German Federal States for the Accessibility of Products and Services (MLBF AöR), Carl-Miller-Straße 6, 39112 Magdeburg
https://www.mlbf-barrierefrei.deUsage Tips
- Keyboard navigation: Use Tab / Shift+Tab to navigate, Enter to activate, Escape to close dialogs
- Zoom: Ctrl/Cmd + Plus enlarges the page up to 200% without loss of functionality
- High contrast: Enable high-contrast mode in your operating system
- Screen readers: The site is optimized for NVDA, JAWS and VoiceOver