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Module · XICTRAQ

AI Assistant — advise + operate in one chat

Instead of clicking through tabs, searching docs or waiting for support: ask your question and get an instant answer with your real data. Setups by sentence instead of forms.

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Live status
AI Assistant — advise + operate in one chat
ACTIVE
Instantly understand how things run
One question is enough: status of all websites, critical alerts, Web Vitals, conversion rate of your forms — all at a glance in chat instead of piecing it together from 5 tabs.
Setup by sentence instead of form
"Create a backup heartbeat, every 24h, 30 min tolerance" or "Set up escalation: first mail, then Slack after 15 min" — the assistant understands and configures on confirmation, without you filling fields.
Plan advice with live comparison
You say what you need, the assistant compares plans with current limits, calculates yearly savings and takes you straight to payment — no table research, no sales call.
Multiple topics in parallel
Ask setup questions in one tab, have the SEO score explained in another — conversations stay separate with their own title and history, available anytime.
Last check just now
What it does

The built-in assistant knows your account and answers concrete questions instantly: ‚How are my sites doing?', ‚Where do users drop my form?', ‚Which plan suits me?'. Instead of clicking through five tabs, you get the numbers directly in chat — with clear explanations instead of raw values. You can also describe setups in plain sentences — e.g. ‚Create a heartbeat for my backup' or ‚Set up escalation for nights' — the assistant shows you what it would do, you confirm with one click. Saves click paths, docs lookup and hours of tutorials. Available 24/7 in the app and on the website, included in every plan.

AI Assistant — advise + operate in one chat features

Instantly understand how things run

One question is enough: status of all websites, critical alerts, Web Vitals, conversion rate of your forms — all at a glance in chat instead of piecing it together from 5 tabs.

01 / 07

Setup by sentence instead of form

"Create a backup heartbeat, every 24h, 30 min tolerance" or "Set up escalation: first mail, then Slack after 15 min" — the assistant understands and configures on confirmation, without you filling fields.

02 / 07

Plan advice with live comparison

You say what you need, the assistant compares plans with current limits, calculates yearly savings and takes you straight to payment — no table research, no sales call.

03 / 07

Multiple topics in parallel

Ask setup questions in one tab, have the SEO score explained in another — conversations stay separate with their own title and history, available anytime.

04 / 07

Remembers what you contribute

Notes, decisions, background on a campaign, preferences — everything that is not in the measured data the assistant stores and brings into the next conversation. You see every entry in the settings and edit or delete it there.

05 / 07

Confirmation instead of surprise

Before the assistant changes websites, monitors, settings or team access, you see exactly what would happen — with a before/after comparison for changes. Only your click carries it out, so typos and misunderstandings surface beforehand. Notes in the AI memory are saved without asking, and you manage them in the settings.

06 / 07

Understands context

If you are on the analytics page and ask "How many visitors?", the assistant knows for which site and time range — no follow-up needed. After each answer, it suggests fitting follow-up questions.

07 / 07
Process

How it works

1

Open chat bubble bottom left

Visible on every page of the marketing site and the dashboard. Recognizable by the AI pill as visual cue that it is not human support.

2

Ask a question or describe a setup

In plain language — e.g. "Create 3 heartbeats for my backups, every 24h". The assistant calls matching tools, shows live data or a confirmation card.

3

Confirm or ask further

With read tools you see the answer immediately. With write actions a card appears with diff — click "Confirm" to execute, then a direct link to the relevant app area.

FAQ

Frequently Asked Questions

Does the assistant require login?
No. Visitors who are not signed in can ask about plans, features and docs topics. Live data and mutations require login, because the bot then works with your scope.
What does the assistant cost?
Included in every plan, no per-message billing. Fair-use limits per conv/day/month: Free 10/15/50, Starter 15/50/300, Business 50/100/800, Agency 100/300/2000. Need more? Add-on AI Booster (EUR 12/month, stackable up to 3 times) adds +200/day and +500/month per pack.
Which data goes to Anthropic?
Per request: your message, the system prompt with XICTRAQ feature descriptions, the tool definitions and the tool results. Output filter removes API keys, passwords, bearer tokens, internal XICTRAQ emails. No raw customer datasets unrelated to the question. Anthropic is a data processor with EU standard contractual clauses via DPA.
Does the assistant remember what I tell it?
Yes. What you say about your situation that does not follow from the measured data — notes, decisions, background, preferences, plans — it stores in your memory and brings into the next conversation. The set is fully visible: under Settings → AI memory you create entries yourself, correct them, pin them, delete single ones or clear everything. Numbers it can fetch anytime are deliberately not stored.
What can the bot NOT do?
Change password, reset 2FA, change email address, delete account, configure lifetime license, cancel Stripe subscription — these actions require re-auth in the UI and are intentionally excluded from the tool set.
Does the assistant work on mobile?
Yes, fully. Below 768 px the widget opens as a full-width bottom sheet covering the lower half of the screen — no drag/resize but an undistracted read/write area. Touch targets meet WCAG 2.2 AA minimum sizes.
How is staff brought in when the bot is stuck?
The bot escalates automatically (or when you explicitly ask for a human). The conversation switches to waiting mode, a staff member then replies in the same chat — you see the answer as a green staff bubble, no channel switch needed.
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